CapaSystems Support Team are commited to delivering high technical support – in Danish or English – to the users of our products; CapaInstaller, CapaInstaller MDM, PerformanceGuard, CapaPacks and Package Creator.
It’s important that you have the feeling of being right in the center – thats why you can access product documentation, product download, release notes, roadmap, guides and articles via our wiki.
Response Time Support
If end user contacts support within normal working hours, Monday to Thursday from 8:30 am to 4:30 pm or Friday from 8:30 am to 4:00 pm (CET), CapaSystems A/S will strive to start solving the support task at the latest 24 hours after the request has been given. If the company put the request forward outside the normal working hours, CapaSystems A/S will strive to start working on the task at the latest 8:30 am the second working day after receipt of the request.