ARE YOU CONSIDERING JUMPING ON THE OUTSOURCING BANDWAGON?

 50 per cent of all surveyed Danish companies expect to increase their use of outsourcing in the coming years.

Their reasons are:

 

  • they wish to focus on their core business
  • cost reduction
  • they are looking for flexible, scalable services

 

Read more about PerformanceGuard by clicking here.

Should PERFORMANCEGUARD KEEP AN EYE ON YOUR EXTERNAL SUPPLIERS?

We are thinking of outscourcing

If you are thinking of outsourcing part of your operations,

it would make good sense

to involve PerformanceGuard

before you get started.

 

  • CapaSystems has experience with measurements of both internal operations and operation by external suppliers
  • “Before and after” measurements will give you a good idea of whether the supplier’s performance is acceptable
  • You can monitor on an ongoing basis whether what you were promised when signing the contract is actually being delivered – all the time

We already use outsourcing

If you are already involved and have chosen to outsource parts of

your operations to external service providers, it makes good sense

to let PerformanceGuard

be your watchdog.

 

  • You will receive objective measurements of the speed with which your external suppliers deliver
  • You will be able to monitor on an ongoing basis whether any requested improvements are actually delivered as agreed
  • CapaSystems’ experienced consultants can help you assess whether systems currently outsourced live up to acceptable requirements
WHAT OUR CUSTOMERS ARE SAYING ...

PerformanceGuard is a vital tool in our work with outsourcing suppliers.
As a customer, we are capable of showing objective measurements of the speed of the provided service, which makes PerformanceGuard a decisive factor in situations where the supplier does not quite meet the agreed requirements.

 

Mikael Munkløv
Problem Manager
Copenhagen Municipality, Koncern IT

PerformanceGuard is an ideal tool for “before and after” measurements. That is why we have used it especially to guarantee that systems outsourced for operation by an outside supplier do not perform less well than before. The measurements are taken at the end user’s premises in order for us to ensure that the measurements of the internal operation are comparable to the measurements of the external operation.


Kim Skotte Larsen
IT Architect
Herning Municipality

DID YOU KNOW...

PerformanceGuard kan bruges i forbindelse med Outsourcing

  • that 62% of surveyed Danish companies indicate a desire to focus on their core business as the main reason for outsourcing?
  • that Denmark and the other Nordic countries are more or less in the middle of the field compared to other EU countries when looking at the degree of outsourcing?
  • that the degree of satisfaction with the main external service suppliers in Denmark has dropped a bit compared to previous years?

 

Source: The 2017 Nordic IT Outsourcing Study

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