it performance monitoring

PerformanceGuard will help you identify if, where and when an
end-user experiences IT problems

identify end-user IT-problems

For any organization who aims at optimizing end-user productivity by using it-services, CapaSystems provides a software solution which reduces IT downtime for the end-user and thus optimizes productivity by pinpointing performance issues "on the fly".

PerformanceGuard will help you identify if, where and when an end-user experiences IT problems.

 

advantages

  • One-day-installation
  • Company wide end-to-end Performance Monitoring from day one 
  • Built-in definitions for standard client/server applications 
  • Auto-detects standard applications 
  • Easy setup with a few clicks in the Configuration Wizard 
  • Standard reports with analytics for desktop, servers, network and Citrix systems
  • Monitors all users, all services, all applica­tions at all times
  • Adaptive. Auto-detects new infrastructure components
  • Dynamic. Auto-suggest baselines/ thresholds
  • Speaks ITIL, Availability, Capacity and Change Management documentation and metrics

OPTIMIZING 

For any organization who aims at optimizing end-user productivity by using IT services, CapaSystems provides a software solution which reduces IT downtime for the end-user and thus optimizes productivity by pinpointing performance issues "on the fly"

HOW IT WORKS

The PerformanceGuard architecture consists of agents, one on each computer and a number of Front-end Servers receiving data from the agents and acting as data repositories. Data from Front-end Servers are sent to and consolidated on a central PerformanceGuard Back-end Server. The view of the end-user experience is provided in real-time. 

BUSINESS EFFICIENCY

How well would your business succeed if you always had the answers to these questions?

• Is there a problem?
 
• Who is affected?
 
• Where is the problem located?
 
• When did the problem occur?

Yes, you are not the only business who is not able to answer those 4 complex questions. If you would like to know the answers, then PerformanceGuard is the right tool for you.

PERFORMANCEGUARD IS USED FOR:

  • Service Desk first call resolution
  • root cause analysis
  • trend identification 
  • knowledge source for proactive configuration
  • maximizing utilization of Service Desk resources
  • event drill-down to affected end-users 
  • end-user Key Performance Indicator (KPI) reporting
  • Service Level Agreement building and monitoring


LOWER OPERATIONAL COST

Organizations that use PerformanceGuard benefit from lower operational costs, increased productivity and increased end-user satisfaction. In addition PerformanceGuard helps you optimize IT - specifically in an “end-user and business context” by providing multiple out-of-the-box measurements and reports.

THE PERFORMANCEGUARD AGENT

The PerformanceGuard agent is installed on each computer, where it passively monitors and collects computer performance data from an end-user perspective. Response times and other performance metrics like network traffic are measured to provide data on the entire IT infrastructure, including end-user computers, servers and routers. Measurements cover both client/server as well as web-based services. PerformanceGuard collects the data locally for a predefined period and at regular intervals transmits data to the PerformanceGuard Server.

PRODUCT MOVIE GERMAN

See the PerformanceGuard movie in German below